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Shipping and Returns
Shipping and Returns
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. TLC ships most packages using the US Postal Service. Packages may be shipped using standard shipping (5-7 days domestic) or Priority Mail (3-5 days domestic). International shipping may take up to two weeks depending on your location.

Returns
If your items are damaged, we will replace them at no charge.
If you order a spinner ring and it does not fit properly, we will request that you mail back the ring with a note that includes your name, address, phone number and the size ring you would like instead. Please note international orders may be required to pay the replacement item's shipping cost.

Any Questions? Please email info@trich.org.
Shipping Information
  Most orders are shipped USPS Priority Mail. If you require expedited shipping, please email info@trich.org or call 831-457-1004.

Shipping times are counted from the day your order is shipped. For example, if you order 2-day shipping, do not count 2 days from when you place your order -- count 2 days from when your order is filled. Please allow 2-3 business days for fulfillment. You will receive an email with tracking info when your order is shipped. TLC is not responsible for late deliveries, and cannot guarantee arrival dates. (We are a small nonprofit!).

International Buyers - Please note:
International orders may require additional shipping, if this is the case, we will contact you.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what are the additional charges.

Due to excessive fraud issues, we are no longer accepting online transactions from South America. If you are in South America, please contact us at info@bfrb.org, and we can advise you of alternate methods for placing your order.

Thank you!